Gas heaters and heat pumps - diagnosed on-site. Prices in writing before we touch anything.
4.5/5 from 147 Google reviews · 18 years in Phoenix · AZ ROC 33666
Pick the closest match - you don't need to know the cause.
Ignition issues can involve the igniter, flame sensor or gas valve. We'll check the system and pinpoint what's actually causing it.
Gas heaters and heat pumps from the major brands used across Phoenix Valley.
Repair and service all major brands.
Common components we repair
Ignition modules · thermocouples · flame sensors · gas valves
· heat exchangers · venting & combustion airflow
Refrigerant refill requires a certified HVAC specialist - we coordinate this when needed.
Expert service for efficient, year-round heating.
Common components we repair
Compressors · refrigerant systems · fan motors · flow sensors
· defrost cycles · pressure switches · control boards
Common pool heater problems we fix
Authorized Hayward Warranty Station
Service without voiding coverage.
Arizona's extreme heat, hard water, dust and seasonal use create unique challenges for pool heaters. We see these issues every day - and we know what to look for.
The cause matters because the right fix - and the cost - depends on what actually failed.
Heaters work harder in Phoenix, which increases wear on components like heat exchangers, igniters and control boards.
Arizona's mineral-rich water can cause scale buildup, reducing efficiency and restricting flow.
Fine dust and debris can clog vents, sensors and internal components, leading to overheating or error codes.
Heaters that sit idle for months can develop issues when started again - especially ignition and flow-related problems.
In Phoenix, a small heater issue isn't just an inconvenience - it can turn into weeks or months of a pool you already pay to maintain but can't comfortably use.
The problem doesn't go away - and the cost can keep growing.
Get it checked, get a clear answer, and get back to what you enjoy.
These are typical Phoenix price ranges. You get a written quote after we look at the heater, before any work starts.
$195
First hour of service and repair included.
$135/hrAfter the first hour
We'll find the problem and give you a written quote before any work starts.
$195 - $500
Igniters, flame sensors, control boards, gas valves, pressure switches and similar repairs.
Most completed
the same visit.
$4,000 - $7,000
Only when repair is no longer the right option.
Replacement quote
provided before you decide.
$195 service call is credited towardthe repair or a new heater if you approve the work.
Keep your pool comfortable.
Phoenix pools. Real solutions.
If repair makes sense, we fix it and test before we leave. If the heater's done, you get a replacement quote. The $195 service call is credited if you approve the repair or a new heater. No pressure.
If repair makes sense, we fix it and test before we leave.
Same-day common repairs when parts are on the truck.
If the heater's done, you get a replacement quote.
Clear pricing and options.
Not ready to decide? That's fine. You'll still get a full diagnosis and quote.
You decide when you're ready.
Diagnosis first. You decide.
We give you a written quote before any work starts.
$195 service call is credited
if you approve the repair or a new heater.
Same address, same heater, written quote. These are the calls that tell you more than a star rating does.
Scottsdale, 85254“They showed me the flame sensor reading on the meter before they touched anything. That's why I said yes on the spot.
Why it workedFixed what actually failed. Not the heat exchanger the customer was told to replace.
Mesa, 85207“…called them again for my pool heater.
Why it workedReplacement quoted next to the repair price so our customer could compare.
Joined by 1,000+ Phoenix homeowners who trust Captain Pools for heater repairs and pool maintenance.
From your first call to a clear quote, we make it easy. You'll know what's wrong with your heater and what it takes to fix it - before any work begins.
Tell us what's wrong
Let us know what your heater is doing and choose a convenient arrival window.
We diagnose it on-site
Our technician checks the heater, shows you what we found and explains your options in simple terms.
You get the quote. Then you decide.
You get the repair price in writing. Repair it, replace it, or think it over - your call. No pressure.
Diagnosis first. Quote before we touch anything.
Clear answers. Honest recommendations. That's how we do it.
Same-day arrival when location allows.
I explain what failed, why it failed, and what it costs before I touch a tool.
We service pool and spa heating systems across the Phoenix Valley - with scheduling, documentation and fast turnaround when guests can't wait.
Pool and spa heating systems for hotels and hospitality properties.
Fast coordination when a heater problem affects your guests.
Service and repair for larger pool systems and community properties.
Serving homeowners across the Phoenix Valley
We service pool heaters and heat pumps throughout the Phoenix Valley - usually within 24-48 hours.
Not sure if we cover your area?
Call us - we'll tell you in 30 seconds.
Map data © OpenStreetMap contributors
Costs, timing, repairs, warranties and what happens during a heater service - the questions Phoenix homeowners ask most.
Still have questions?
Talk to our team and get clear answers about your pool heater. We'll help you figure it out.
Call or send us a message. We'll schedule a diagnostic visit, tell you exactly what we find,
and give you a written quote before we touch anything. No commitment needed.
Commercial, hotel and
short-term rental heater work.
Call us directly for scheduling.
Written quote
before any work begins
AZ ROC #33666
Since 2008
